Refund and Returns Policy

All sales made by aloralightingdiscounts.com at the aloralightingdiscounts.com website, through e-mail, through telephone contact or any other means are final. Examine all shipping cartons and packaging immediately upon receipt, and report damaged materials to the shipping carrier immediately. In the event that an item is defective, aloralightingdiscounts.com will take all steps it deems necessary to repair or replace the defective item. In the event that aloralightingdiscounts.com does accept the return of a purchased item, the customer will be responsible for all shipping costs, in addition to a 25% of total sale re-stocking fee. Because all items at aloralightingdiscounts.com are custom manufactured or ordered for the customer, aloralightingdiscounts.com reserves the right to enforce its “ALL SALES ARE FINAL” policy.